TECHNICAL SUPPORT (English bilingual)

Madrid (Madrid)
Descripción: If you speak fluent English, and have minimum 3 to 5 years of relevant experience in IT customer support services, this is your job!

Detalles del cliente

An International Air Transport Company …
Requisitos: * Experience in a Customer Support position- Call Center

* Requires a high level working knowledge of multiple complex software package, hardware, and network;

* Experience in user administration in Active Directory;

* Experience in server administration and networking;

* Advanced knowledge of Microsoft Windows operating systems and Microsoft Office 365

* Knowledge of basic hardware components and laptops;

* Microsoft Lync all in one configuration and guidance

* Minimum 3 to 5 years of relevant experience in IT customer support services

* Strong customer focus and interpersonal skills in a global environment;

* Ability to work as part of a team and autonomously;

* Excellent oral and written communication skills in English; knowledge in an additional language is an asset;

* Ability to remain calm, courteous and efficient in emergency situations
Contrato: De duración determinada
Jornada: Completa
Salario: 30000€ Bruto/año


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